When her mother was diagnosed with cancer, Adi began researching alternative treatments. Afterward, Adi never wanted to hear about cancer again. However, when a family friend was later diagnosed, Adi and her sister saw an opportunity to update and share the information they had gathered: Heal Navigator.
The Heal Navigator website provides a central hub for learning about doctors, alternative treatment centers and the conditions treated. Patients are invited to contribute reviews and share details about specific conditions, diets, pricing, and the results they experienced. Every review is shared — both the good and the bad.
For Heal Navigator’s visitors, time is of the essence. Patients are often under pressure to make critical decisions about managing their health. To ensure every visitor receives a response quickly, Adi turned to tawk.to’s $1/hour Hired Agent service.
When her mother was diagnosed with cancer, Adi began researching alternative treatments. Afterward, Adi never wanted to hear about cancer again. However, when a family friend was later diagnosed, Adi and her sister saw an opportunity to update and share the information they had gathered: Heal Navigator.
The Heal Navigator website provides a central hub for learning about doctors, alternative treatment centers and the conditions treated. Patients are invited to contribute reviews and share details about specific conditions, diets, pricing, and the results they experienced. Every review is shared — both the good and the bad.
For Heal Navigator’s visitors, time is of the essence. Patients are often under pressure to make critical decisions about managing their health. To ensure every visitor receives a response quickly, Adi turned to tawk.to’s $1/hour Hired Agent service.
“We can be there for them when they need us.”
Before tawk.to, Adi and her team were answering emails whenever they could. Now their team is available via live chat 24 hours a day. To be able to provide that immediate initial feedback during one of the most challenging times of someone’s life is priceless, Adi says.
When visitors have questions or are searching for specific facts, they need answers right away. If help is not available, they’re going to browse away and search other sites.
Adi Hertz, Founder, Heal Navigator
Adi’s desire is that Heal Navigator will help narrow the options for those seeking alternative treatment and aid patients in making better-informed decisions. It’s a place where visitors from all over the world can reach out at any hour of the day to find guidance and hope.
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